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Build your catalog
Add your products with a photo, price and category. If you sell items with options, like clothing, you can add size or color variants.
Guide to selling on WhatsApp
How to sell on WhatsApp in Costa Rica without losing orders
To sell on WhatsApp in Costa Rica in an organized way, build a catalog with a link, decide how you get paid and deliver, and share that link in your chats and social profiles. Customers pick and order on their own, and you get every order complete on a board, with no sales commission.
Guide updated on
A catalog with a link replaces price lists and loose photos in the chat.
Each order arrives complete: products, customer details, delivery zone and payment method.
You can get paid in cash, SINPE Móvil or bank transfer, depending on what you set up.
You pay a fixed subscription and there is no sales commission. The Starter plan is free and needs no card.
Why selling only through chat gets complicated
WhatsApp is where your customers already are, which is why it works. The problem starts when messages pile up: each order is built by hand, between photos, voice notes and repeated questions.
You send the same prices and photos again and again.
Orders get buried in the chat history.
It is hard to tell what is already paid, what is left to deliver and to whom.
One wrong detail (quantity, address, size) ends in a complaint.
How to start in 5 steps
You do not need a developer or to install anything. It is loading your catalog and sharing a link.
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Set up delivery and payments
Define your delivery zones with their cost, your opening hours and the payment methods you accept: cash, SINPE Móvil or bank transfer.
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Share your link
Paste it in your WhatsApp status, your Instagram bio and your chats. For your physical location, your store also has a QR code.
- 4
Receive orders on the board
Each order arrives with the products, the customer details and the delivery zone. A notification alerts you and you move it through its statuses as it progresses.
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Confirm and keep the customer informed
Your customer sees the order status from a link. If you want, you can send a summary on WhatsApp from the same order.
Three ways to sell on WhatsApp
Each one fits a different stage. Here is what changes day to day:
Catalog
- WhatsApp only
- Loose photos in the chat
- WhatsApp Business with catalog
- Catalog inside the app
- Orderi
- Catalog with its own link, categories and variants
How the order arrives
- WhatsApp only
- A message written by hand
- WhatsApp Business with catalog
- A message or cart inside the chat
- Orderi
- A complete order on a board, with a notification
Delivery zones
- WhatsApp only
- You calculate them in each chat
- WhatsApp Business with catalog
- You calculate them in each chat
- Orderi
- Zones with their cost, already added to the total
SINPE payment
- WhatsApp only
- You ask for the receipt in the chat
- WhatsApp Business with catalog
- You ask for the receipt in the chat
- Orderi
- The customer uploads the receipt and you confirm it from the order
Sales commission
- WhatsApp only
- No
- WhatsApp Business with catalog
- No
- Orderi
- No
WhatsApp Business features can change. Check WhatsApp's official site for the current ones.
Prefer orders to arrive straight on WhatsApp?
You can. If you turn checkout off, the order is sent to your WhatsApp as a message with the details already put together, with no form first.
What it costs and what Orderi does not do
Starter plan
₡0
Includes up to 12 products and 50 orders per month, and needs no card. If you grow, paid plans raise those limits; you can see them on the pricing page.
No sales commission
You pay a fixed monthly subscription. What you sell is yours.
It does not replace your WhatsApp
The conversation with your customer stays yours.
It does not collect for you
It does not touch your funds: the customer pays you directly through the method you chose.
Help Center
Frequently asked questions about selling on WhatsApp
Yes. Orderi's Starter plan is free, needs no card and includes up to 12 products and 50 orders per month. It is enough to try it with your business before deciding on a paid plan.
No. Your catalog is a link: they open it in their phone's browser, choose and order. They do not need to download an app.
No. You pay a fixed monthly subscription, starting at ₡0 on the Starter plan. What you sell is yours: the customer pays you directly.
You choose the methods in the dashboard: cash, SINPE Móvil or bank transfer, among others. Orderi organizes the payment and shows the status of each one, but the money goes straight to you.
No. Adding a product is similar to posting on social media: a name, a photo and a price. Then you share the link.
It works for businesses that sell products with delivery or pickup, such as restaurants, florists, clothing stores, cafés, pharmacies and beauty shops.
Ask an AI for a summary of Orderi
Pick your assistant and it opens with the question already written: what Orderi is, what it solves, what it costs and who it is for.
See the question that gets sent
I run a business in Costa Rica that sells on WhatsApp and I'm evaluating Orderi. Based on its website, can you summarize what Orderi is, what everyday problems it solves (WhatsApp orders, a shareable catalog link, an order board, delivery zones and SINPE Móvil payments), how its AI assistant Lontri works, how much it costs and whether it charges a commission per sale, and what kind of business it is built for? Site: https://orderi.app/en/
The answer is generated by each AI. Check prices and features on this site.
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